Customer Relationship Management by Sarah Dougan, Alan G. Swankie

Customer Relationship Management



Download Customer Relationship Management

Customer Relationship Management Sarah Dougan, Alan G. Swankie ebook
ISBN: 9781906403942
Page: 250
Format: pdf
Publisher: Global Professional Publishing


Pega CRM provides industry-best CRM solutions, including call center software to deliver intelligent and agile customer relationship management. What a difference a few years makes. Apr 5, 2013 - 5 min - Uploaded by ISMCustomer Relationship Management (CRM) explained. Customer Relationship Management (or CRM) is back! DEFINITION of 'Customer Relationship Management - CRM'. CRM solutions from IBM are customer-focused. Learn what CRM can do for your business and discover new ways to manage customer relationships (CRM). Definition: CRM is an acronym that stands for Customer Relationship Management. Customer relationship management itself is not a new concept but is now practical due to recent advances in enterprise software technology. Provides on-demand customer relationship management (CRM) software services to help companies with global customer communication. This category is for individual applications and general terms related to CRM. SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. The aim of IJECRM is to provide an international forum and refereed reference in the field of electronic customer relationship management (ECRM).

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